Cell c poor customer service and racial **************

Level of customer service from velani on the phone is just pathetic. 084135 help line number.

I recharged with 200 and paid R70 for emergency airtime the my R100 is gone like what up with cell c are they that broke that they can now scan people like just to cover on their revenue and train their consultants to tell you that you have subscribed on their specials.

I have never subscribed on anything but now my account is R100 short and the consultants level of customer service is just too bad to even let her speak to the customers. I don’t understand maybe becuase I’m black that’s why I was treated like this.

Maybe on my ballot paper I will note it down black with no voice to speak out.

The lady dropped my call before I could say and tell her about more of my complaints.