dL
daniel L
1 reviews | Active since Nov 2018
12 Nov 2018, 08:45
CELL C POOR CUSTOMER SERVICE
I have purchased 100 gig data on Wednesday and it was never recharged to my account. when i contact cellc customer service they requested my statement reflecting payment. its almost a week without help. I want my R1600 STILL THEY CANT HELP ME WITH THAT. I REGRET BEING THEIR CUSTOMER. I WILL NEVER PURCHASE THEIR DATA ONLINE. THEIR CUSTOMER SERVICE IS EXTREMELY POOR. I SENT 6 EMAILS TO THIS POINT WITH MY STATEMENTS.
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Replies (2)
Cell C's replyOfficial
12 Nov 2018, 09:05Good morning Daniel
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Nov 2018, 09:05
Official
Good morning Daniel
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
15 Nov 2018, 12:23 Maropeng confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply15 Nov 2018, 12:23
Official
Maropeng confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,