NS
Nicolette S

1 reviews | Active since Jul 2018

09 Jun 2020, 08:35

Cell C Poor customer service

I would like to express my deep dissatisfaction with the Cell C customer service.My contract phone was deactivated because of payment issues. On the 25th of May i managed to bring the account up to date .I thought by the fisrt of June my phone will be activated again.I have made numerous phone calls to the Cell c customers service centre and send alot of emails without any success.This is pathetic service cause i paid all oustanding money but i can not enjoy their service cause my line is deactivated still three weeks afterer i made payment. Please look into this matter with ugency because im tired of sending emails without getting any proper response or any feed back.My contract number *** *** Nicolette Dehahn.

0
Replies (1)
NS
Nicolette S's update09 Jun 2020, 09:07
Reviewer Update
So what happens now.must i just continue to pay the contract .I paid up the outstanding arrrears. Which means the contract is paid up to date.