WS
Wessel S

1 reviews | Active since May 2017

22 May 2017, 16:49

CELL C - Poor Customer Service

<p>It’s one month since an elderly man (75 years of age) has been ****** of his cell-phone. He provided all the required documents that Cell C needed to put in a claim for a new phone. Till today the elderly man is yet to receive any satisfactory service nor a new cell phone let alone proper and satisfactory feedback!<br />It’s appalling! </p>

0
Replies (2)
Cell C
Cell C's reply23 May 2017, 07:06
Official

Hi Wessel

We will follow up on this matter with C Surance and advise on a way forward.

Feedback will follow shortly.

Regards

Cell C | PN

Cell C
Cell C's reply23 May 2017, 09:15
Official

Palesa has been in contact with you to assist with this matter and she advised that she will escalate the matter to Finrite for assistance.

Regards

Cell C | PN