LK
Lindeni K

1 reviews | Active since Aug 2018

10 Apr 2020, 13:55

Cell C poor Customer Care

Called customer care regarding issues on my contract and consultant tried to speak over me without even bothering to listen to me. I feel these consultants listen to respond rather than listen to assit. Whats the point of calling this customer care if there is no care. I have also asked this to be escalated and no communication at all. Sent an email, still no response.

Cwll C if this is how you treat your paying clients, id rather cancel my subscription and move to a network that actually cares about their clients.

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Replies (1)
Cell C
Cell C's reply10 Apr 2020, 14:48
Official
Good day Lindeni 

Thank you for contacting Cell C. 

We apologize for the unpleasant experience that you have had. 

Our team will be in touch. 

^MP