LK
Lindeni K
1 reviews | Active since Aug 2018
10 Apr 2020, 13:55
Cell C poor Customer Care
Called customer care regarding issues on my contract and consultant tried to speak over me without even bothering to listen to me. I feel these consultants listen to respond rather than listen to assit. Whats the point of calling this customer care if there is no care. I have also asked this to be escalated and no communication at all. Sent an email, still no response.
Cwll C if this is how you treat your paying clients, id rather cancel my subscription and move to a network that actually cares about their clients.
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Replies (1)Cell C's replyOfficial
10 Apr 2020, 14:48Good day Lindeni
Thank you for contacting Cell C.
We apologize for the unpleasant experience that you have had.
Our team will be in touch.
^MP
Thank you for contacting Cell C.
We apologize for the unpleasant experience that you have had.
Our team will be in touch.
^MP
Cell C's reply10 Apr 2020, 14:48
Official
Good day Lindeni
Thank you for contacting Cell C.
We apologize for the unpleasant experience that you have had.
Our team will be in touch.
^MP
Thank you for contacting Cell C.
We apologize for the unpleasant experience that you have had.
Our team will be in touch.
^MP
