Cell C poor coverage

Good day

I am still awaiting feedback with regards to my last review.

I have not been able to get coverage in the comfort of my home. I had previously complained last year around this time, and was told that if the problem wasn’t resolved, my contract would be terminated “free of charge” if it wasn’t resolved by July. Luckily it was resolved. A year later I am in the same predicament.

Please may someone give me clarity on the way forward, as this is unfair. I need to be able to get reception and network at home.

I am paying for data that I am not able to use in the comfort of my home, I have to resort to using it every where else except my home