WK
Wikus K

1 reviews | Active since Jul 2022

27 Aug 2022, 07:54

Cell c poor cervice

Almost 2 months and cell c cant sort my problem out, all i get is a case no and to wait 48 hours, and thats all that happens.

0
Replies (4)
Cell C
Cell C's reply27 Aug 2022, 09:52
Official
Good Day,

Thank you for reaching out to us.

Please receive our apologies for the delay in resolving your query. Our Team is liaising with NDS to have your query resolve. Please bear with us, we will make contact with feedback as we still have your ticket open.

^TN


Best regards,

WK
Wikus K's update27 Aug 2022, 10:06
Reviewer Update
Idit get payment letter from nds did sent to proof of payment, was told acc updated i can now upgrade, phone upgrade they say no.
WK
Wikus K's update27 Aug 2022, 10:09
Reviewer Update
Me i am going to aply at ur copetition today for a contract, taking 2 months to resolve a problem not on been with cell c 10 years and thats what i get another 48 hours with no reponse.
Cell C
Cell C's reply27 Aug 2022, 10:13
Official
We do understand and we are still waiting for a pay over of the funds to be concluded by NDS, hence the delay. 

^TN

Best regards,