CELL C POOR AND DISGUSTING SERVICE

Dear Cell C,

Let me start off by telling you that your customer service is lower than dog ****! Perhaps you should employee capable people that want to deliver on Customer service.

I phoned into cancel two of my contracts that were the end of term. I had another two contracts still running with Cell c. The call center agent confirmed that he received my request to cancel the end-of-term contracts. Then the next month you tried debiting a ridiculous amount and the debit order declined at my bank as the funds were not available. Just to find out that he canceled all 4 of my contracts??????? So you closed my lines and I could not make contact as I did not have a CELL C number. I still manually EFT'd my agreed monthly payment to Cell C even tough my lines were cancelled?? I have been to several branches asking for help to get the payment allocated on my account as my account now shows in arrears with the credit bureaus.

You even send me a letter of Demand and I have been trying to contact you ever since???

How difficult can it be? Allocate the payment?

PLEASE GIVE ME CUSTOMER SERVICE OR IS IT TO MUCH TO ASK??????