NM
Ntokozo M

1 reviews | Active since Sept 2019

30 Mar 2021, 07:59

Cell C - Please update my payments

Good morning,

I had 2 cell c accounts. Both were in arrears and I have paid the areas amount in full. But Cell C has not updated this on the system for my credit score. I have trying to call Cell C to get correspondence and acknowledgement of payment but the agents have been giving me different numbers to call and therefore I have not seen any updates on my account.

The numbers are as follows: *** ***

0
Replies (2)
Cell C
Cell C's reply30 Mar 2021, 12:05
Official
Hi Ntokozo 

Thank you for contacting Cell C. 

We will contact you to provide assistance. 

Regards
^MP 
NM
Ntokozo M's update07 Apr 2021, 10:37
Reviewer Update
I am still waiting for this to be sorted out. On my credit report, Cell C still appears as a default account whereas, I paid the full fees. All I am doing is trying to sort out my credit score but you are delaying me whereas I settled the account.