VS
Verniesia S
1 reviews | Active since Apr 2015
25 Oct 2019, 16:48
Cell C please sort your mess up and unblock the line.
I have been dealing with cell c’s different versions of events and I am now fed up to a point where I would never recommend them to anyone. As they said I skipped a payment few months ago. I have been paying every month. They deducted R500 today but not the amount they say I owe. I sent them an email saying they can deduct the money that they say I owe them but they did not. The line was suspended once again and my daughter uses the number in question. Please deduct your money so I can live in peace and not having to deal with you.
Helpful (0)
Replies (2)0
Replies (2)VS
Verniesia S's updateReviewer Update
25 Oct 2019, 16:51They treat customers like this and when we want to upgrade they say I am a bad payer. When I call customer care to sort this out they end the call immediately. I am due for an upgrade but they will refuse me that as well.
VS
Verniesia S's update25 Oct 2019, 16:51
Reviewer Update
They treat customers like this and when we want to upgrade they say I am a bad payer. When I call customer care to sort this out they end the call immediately. I am due for an upgrade but they will refuse me that as well.
Cell C's replyOfficial
26 Oct 2019, 09:21Good Morning Verniesia
Thank you for making contact with Cell C regarding your account.
The last time you wrote to us here on Hello Peter we struggled to reach you telephonically even via email.
The matter has been re-escalated and we'll try again to make contact with you.
^NS
Thank you for making contact with Cell C regarding your account.
The last time you wrote to us here on Hello Peter we struggled to reach you telephonically even via email.
The matter has been re-escalated and we'll try again to make contact with you.
^NS
Cell C's reply26 Oct 2019, 09:21
Official
Good Morning Verniesia
Thank you for making contact with Cell C regarding your account.
The last time you wrote to us here on Hello Peter we struggled to reach you telephonically even via email.
The matter has been re-escalated and we'll try again to make contact with you.
^NS
Thank you for making contact with Cell C regarding your account.
The last time you wrote to us here on Hello Peter we struggled to reach you telephonically even via email.
The matter has been re-escalated and we'll try again to make contact with you.
^NS