1 reviews | Active since Apr 2017
Cell C Please Sort Out Your Network Connectivity!
Dear Cell C Customer Support,
I am writing to express my extreme dissatisfaction with the network coverage and connectivity issues I have been experiencing with Cell C. If I could rate my experience lower than zero stars, I would.
For the past two years, I have consistently faced significant problems with your network. I frequently receive a "not registered on a network" message, which occurs at least 5-6 times a day. This issue interrupts my day-to-day activities, particularly when I am on important calls that get disconnected mid-conversation. What makes this even more frustrating is that these disruptions occur while I am in my office, sitting still, without any change in my location that could justify such poor connectivity.
Moreover, due to the unreliable service, I am often forced to connect to other networks, resulting in additional roaming charges. This situation is unacceptable, especially given that I am paying a premium for what I believed would be reliable network and data coverage. This is certainly not the quality of service I expected when I chose to join your network.
I urge you to take immediate action to address these issues. As a paying customer, I deserve a network that works consistently and reliably. Please ensure that your service improves and that the promises made when I signed up for Cell C are fulfilled.
I look forward to your prompt response and a satisfactory resolution to this matter.
Thank you for contacting Cell C
We are truly sorry to hear about the issues you've been facing with network coverage and connectivity. We understand how frustrating it must be to experience frequent disruptions, especially when you're paying for a service that you expect to be reliable.
We take such matters very seriously and want to assure you that we're committed to resolving this as quickly as possible, we have escalated your query to our team, and we will be in touch to assist
Regards,
Cell C | MN
Best regards,
Thank you for contacting Cell C
We are truly sorry to hear about the issues you've been facing with network coverage and connectivity. We understand how frustrating it must be to experience frequent disruptions, especially when you're paying for a service that you expect to be reliable.
We take such matters very seriously and want to assure you that we're committed to resolving this as quickly as possible, we have escalated your query to our team, and we will be in touch to assist
Regards,
Cell C | MN
Best regards,
