ZM
Zamaswazi M

1 reviews | Active since Jan 2023

05 Jan 2023, 11:08

CELL C PLEASE GET BACK TO ME!

In October 2022 was ****med by **********,I was with MTN at that time they then ported my number to Cell C.MTN couldn't assist me any further because of the porting.I informed Cell C and was asked to send a copy of my ID,Proof of Address and an affidavit to their PST email address.I even told them that It doesn't matter if it remains on their network as long as I get the number back because a lot of official this are attached to it.I bought a registered non RICA sim but still NO REPLY from them

0
Replies (5)
Cell C
Cell C's reply05 Jan 2023, 12:09
Official
Dear  Zamaswazi,

Thank you for contacting us regarding your query.

We apologize for the unpleasant experience and inconvenience caused.

Please purchase a Cell C sim card , Rica register it under your details and respond privately with the new Cell C number so that we can further assist.

Regards
^GN

Best regards,

ZM
Zamaswazi M's update05 Jan 2023, 12:17
Reviewer Update
What is the new cell c number for?I already bought a non RICA sim because that is what I was told to do
Cell C
Cell C's reply05 Jan 2023, 12:28
Official
Please note as per feedback from our Porting Team you need to Rica register the sim card so that we can link the number *** to that sim card.

Regards
^GN 

Best regards,

ZM
Zamaswazi M's update05 Jan 2023, 13:58
Reviewer Update
Now remember that non RICA sim card I bought?I just RICA'd that through your online rica portal,soon as I get feedback will let you know 
Cell C
Cell C's reply05 Jan 2023, 14:05
Official
Please send us the new Cell C number once the sim card has been registered.

Regards
^GN

Best regards,