MM
Mark M

1 reviews | Active since Apr 2020

06 Apr 2020, 11:30

Cell C Please Employ Competent Staff

The worst ever customer service. 11 phone calls and 11 failed attempts to transfer a call to technical. The technical number is forwarded to Customer Care line.

I cannot work from home , due to the sheer incompetence of staff. Cell C executives , wake up to your lousy service.

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Replies (1)
Cell C
Cell C's reply06 Apr 2020, 11:48
Official
Good day Mark  Mordaunt 

Thank you for reaching out to us. 

We understand your frustrations and do apologise for the inconvenience experienced. Please note the staff is limited due to the lock down. 

We will refer this matter to our Support Team for assistance. Do expect our call soon. 

^NT