RH
RENE H
1 reviews | Active since Jul 2011
01 Jun 2021, 12:33
Cell C please assist
Hi
I have had the unfortunate incident of forgetting to transfer monies from my savings account to my cheque account and in turn I have to pay heavily for my mistakes each creditor is charging me a failed debit order fee as well as my bank which is quite hefty.
Seeing as I was a loyal customer for such a long time is there anyway that Cell C can waiver the R70 fee they are charging asa goodwill gesture???? I have requested for Cell C to either attempt to debit my account again or I can make a manual payment if this would be cheaper.
Please assist!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
01 Jun 2021, 13:05Hi Rene
Thank you for contacting us.
We have referred your query to our team for assistance.
^YM
Thank you for contacting us.
We have referred your query to our team for assistance.
^YM
Cell C's reply01 Jun 2021, 13:05
Official
Hi Rene
Thank you for contacting us.
We have referred your query to our team for assistance.
^YM
Thank you for contacting us.
We have referred your query to our team for assistance.
^YM
RH
RENE H's updateReviewer Update
03 Jun 2021, 07:56Good day,
This is day 3 and still no response from your team?! Do you not want payment?????!!!!!! This is such terrible service your customer care staff is sooooooo ***********. Maybe I should just cancel both contracts !!!!!!!!!!!!!!!!!
This is day 3 and still no response from your team?! Do you not want payment?????!!!!!! This is such terrible service your customer care staff is sooooooo ***********. Maybe I should just cancel both contracts !!!!!!!!!!!!!!!!!
RH
RENE H's update03 Jun 2021, 07:56
Reviewer Update
Good day,
This is day 3 and still no response from your team?! Do you not want payment?????!!!!!! This is such terrible service your customer care staff is sooooooo ***********. Maybe I should just cancel both contracts !!!!!!!!!!!!!!!!!
This is day 3 and still no response from your team?! Do you not want payment?????!!!!!! This is such terrible service your customer care staff is sooooooo ***********. Maybe I should just cancel both contracts !!!!!!!!!!!!!!!!!