Cell c phones are problem and they servise
<p>This Samsung Galaxy j5 prime only got it back a week ago and it just froze on me called customer care no help received just told me to take the phone back to the store RAM will collect it at the store with in 3days and I will wait for 7-14 days for the store service then will have to wait for they 14-21 days to repair the phone and that I will stay for a month again without a phone. They can see that the phone was already booked in in a month ago it's not even pass a month now phone will be booked in again,</p> <p> </p> <p>Again will have to stay without a phone but I have a phone that I am paying </p>
Good morning Anel
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
Good morning Anel
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
Hi Anel
Kindly respond to Palesa's email for further assistance.
Regards
Cell C | PN
Hi Anel
Kindly respond to Palesa's email for further assistance.
Regards
Cell C | PN
How on earth will I be able to respond to your emails when I don't have a phone I dont even have access to my own emails.
You people like emty promises you been getting back to me since July been waiting for your calls and feedback I've head it with cell c and old phones ,if that was a brand new phone it wouldn't be giving me the same problem in a course of a month it's not even a moth having it
How on earth will I be able to respond to your emails when I don't have a phone I dont even have access to my own emails.
You people like emty promises you been getting back to me since July been waiting for your calls and feedback I've head it with cell c and old phones ,if that was a brand new phone it wouldn't be giving me the same problem in a course of a month it's not even a moth having it
I've head enough with cell and it's agents sending me up and down and having to repeat the same thing over and over again to all cell c agents without any help
I've head enough with cell and it's agents sending me up and down and having to repeat the same thing over and over again to all cell c agents without any help
Good morning Anel
Kindly post a private reply with your alternative contact number and suitable time to contact you then Palesa will assist with this matter.
Regards
Cell C | PN
Good morning Anel
Kindly post a private reply with your alternative contact number and suitable time to contact you then Palesa will assist with this matter.
Regards
Cell C | PN
Been waiting for cell c to call me as the promised on the 4th of august nothing till today even the store promised to call me but they never did. One of the store consaltent at cell c cape gate told me that this phone I've been sending to repairs need to be fixed 3times for me to be able to get a new phone, so unprofessional.
Phone cell c head office ********** 000 and spoke with shinakoa who kept on saying she doesn't know which did not help at all knows nothing but works in customer care mean while assisting busy with her colegues did not take me serious at all.
Don't know what you people want me to do yet I was promised that phone won't have a problem again but did same thing in a week of having it and don't want to give me a new phone because that is an old phone. A brand new phone will never freeze for hours when it was fixed weeks ago for the same problem.
Been waiting for cell c to call me as the promised on the 4th of august nothing till today even the store promised to call me but they never did. One of the store consaltent at cell c cape gate told me that this phone I've been sending to repairs need to be fixed 3times for me to be able to get a new phone, so unprofessional.
Phone cell c head office ********** 000 and spoke with shinakoa who kept on saying she doesn't know which did not help at all knows nothing but works in customer care mean while assisting busy with her colegues did not take me serious at all.
Don't know what you people want me to do yet I was promised that phone won't have a problem again but did same thing in a week of having it and don't want to give me a new phone because that is an old phone. A brand new phone will never freeze for hours when it was fixed weeks ago for the same problem.
The right time to call me this week is early morning any time before 10 am
The right time to call me this week is early morning any time before 10 am