CS
Clinton S

1 reviews | Active since May 2013

22 Jan 2025, 16:46

Cell C Petty rules.

Hello my father visited your East Rand Mall store tried to uprade but he got one of those stupid questions wrong. I cannot believe that Cell C is so petty. I dont even remember things and my Father is 67 how must a pensioner remember these things. This is **************. His phone must be delivered we waited over 3 hours. His number is.***

0
Replies (2)
Cell C
Cell C's reply22 Jan 2025, 17:05
Official
Dear Clinton Swanepoel,

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration your father experienced while attempting to upgrade his line at our East Rand Mall store. We understand how challenging and unpleasant the situation must have been, especially given the circumstances.

To assist further, we will escalate your father’s upgrade request to our support team for immediate attention. We will do our best to ensure a smooth resolution.

If there are any additional details you'd like to share, please feel free to provide them.

Kind regards,
Cell C | GM

Best regards,

Cell C
Cell C's reply22 Jan 2025, 19:22
Official
Dear Clinton Swanepoel,

Kindly be advised that our support team has attempted to reach you on *** without success. Please provide an alternative contact number or let us know a suitable time for us to call you.

Kind regards,
Cell C | GM

Best regards,