1 reviews | Active since May 2017

30 May 2017, 22:43

Cell C Pay as you go *********** the nation

<p>I recently acquired a pay as you go sim card to use as a double on my phone for business purposes. The pay as you go **** works as follows: let’s say you buy R200 airtime. You receive quite a few smsses with your airtime (lets say 40), this sounds great, but within 48 hours the smsses mysteriously disappear. I phoned the call centre and they blankly explained that this is how it works. Who sends 40 smsses in 2 days? You also get a few Meg data, but once this expires; your data is subtracted from your bought airtime at 79cents a Meg. This means that 1 gig costs R790!!!! Bought airtime also does not carry over to the next month. All of his leads to a person having to buy airtime over and over again as it depletes at an incredible rate. What I find sad about this is that most of the population that only use pay as you go are usually at a lower income bracket and therefore Cell C is ******** the impoverished masses, whilst claiming free benefits</p>

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Replies (2)
Cell C
Cell C's reply31 May 2017, 07:34
Official

Hi Johanna

We have requested one of our consultants to look into this matter and assist. You will be provided with clarity regarding this matter.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply31 May 2017, 10:32
Official

Palesa has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN