VH
Venecia H

1 reviews | Active since Apr 2019

15 Apr 2019, 17:51

CELL C : PATHETIC, USELESS, ***** - DON'T EVER CONSIDER THEM FOR FIBRE.

Loyal customer to Cell C for over 10 years, never gave MTN or Vodacom a chance to talk when they called to offer me contracts as I was extremely happy with Cell C - what a stupid mistake.

You log a complaint they phone you and promise to fix it - LIE, next 10 people who call and waste my time listening to my story and again promise to fix it - *****.

CFibre is pathetic - between C Fibre and Vumatel I'm not sure who are the laziest, less interested and the biggest fattest and most pathetic *****. Nearly a year has passed since I app**** for Fibre, I paid a deposit and after this poor service asked for cancellation and refund- guess what????? NOTHING - NO FIBRE and NO REFUND.

As my 4 contracts are coming to and end - Cell C will definitely NOT be my service provider - Vodacom, MTN I will be making a call to you soon.

0
Replies (2)
Cell C
Cell C's reply16 Apr 2019, 07:20
Official
Good Morning Venecia

The matter has been escalated to Fibre Support for urgent assistance.  Do expect communication soon.

Regards
DA
VH
Venecia H's update20 Apr 2019, 15:00
Reviewer Update
SURPRISE SURPRISE got a call same thing., tell your story and NO FEEDBACK again!!! What can I say. At least I know what to do now. Apparently this is not serious to you. Don’t even have the decency to let me speak to senior management nor resolve this issue. I’m so disgusted after so many years being with Cell C.