1 reviews | Active since Jul 2017
Cell C-pathetic service provider
<p>I have a contract with cellc for about a year now. All along they have been debiting monthly from my bank account until last month when I decided to<br /> pay the amount in advance. I phoned customer service first to check if that is allowed and I was given a go ahead. I was then told that a basket will be created whereby if they debit the money will be coming from it. Its been a month since I made the payment and only this I'm being harassed by cellc about my account being in arrears. Surely the mount of R40195.00 that I paid is reflecting on your side.why are your agents not doing their job!! I need my line to be unlocked. I need to use my phone peacefully as I have made the payment please !! pathetic!!!</p>
Hi Kwena
We have referred this matter to one of our team members for assistance. You will be contacted shortly.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Hi Kwena
We have referred this matter to one of our team members for assistance. You will be contacted shortly.
We apologize for the inconvenience caused.
Regards
Cell C | PN
by the way I phoned this afternoon since I realised that I might wait for another two week before someone would phone me back. I spoke to thabo in the accounts department who put me on hold
without telling me a reason until the call cut off.for two weeks I have been experiencing this.can cellc get someone to phone me back.someone who will know what to do this time around !!!
by the way I phoned this afternoon since I realised that I might wait for another two week before someone would phone me back. I spoke to thabo in the accounts department who put me on hold
without telling me a reason until the call cut off.for two weeks I have been experiencing this.can cellc get someone to phone me back.someone who will know what to do this time around !!!