MP
Michael P
1 reviews | Active since Sept 2022
10 Sept 2022, 15:12
CELL C PATHETIC SERVICE FROM A PATHETIC COMPANY
Took me over a week to upgrade my phone, then no further communication. You get transfered 5 to 6 times. Their Twitter account is great but only so much they can do. The customer service and support from their head office is pathetic. Clear why this company runs at a loss
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Replies (3)0
Replies (3)MP
Michael P's updateReviewer Update
10 Sept 2022, 21:15The day has come and gone and absolutely no one could sort this out. The service is astoundingly *******. I am escalating this matter as far as I can go.
This is really not on
This is really not on
MP
Michael P's update10 Sept 2022, 21:15
Reviewer Update
The day has come and gone and absolutely no one could sort this out. The service is astoundingly *******. I am escalating this matter as far as I can go.
This is really not on
This is really not on
Cell C's replyOfficial
11 Sept 2022, 13:39Hi Michael
We apologize for the inconvenience caused. You will be assisted.
^NH
We apologize for the inconvenience caused. You will be assisted.
^NH
Cell C's reply11 Sept 2022, 13:39
Official
Hi Michael
We apologize for the inconvenience caused. You will be assisted.
^NH
We apologize for the inconvenience caused. You will be assisted.
^NH
MP
Michael P's updateReviewer Update
11 Sept 2022, 15:38Yes I will. When I visit your head office tomorrow to come and see your head of customer service and maybe I get lucky and your CEO is around.
The level of service is astoundingly ******* from the past 7 days from customer care compared to when I walked into Cresta store last week with phenomenal service and people and the absolute headaches and frustration I have had to deal with your customer care team. One word sums it up...
PATHETIC!!!
The level of service is astoundingly ******* from the past 7 days from customer care compared to when I walked into Cresta store last week with phenomenal service and people and the absolute headaches and frustration I have had to deal with your customer care team. One word sums it up...
PATHETIC!!!
MP
Michael P's update11 Sept 2022, 15:38
Reviewer Update
Yes I will. When I visit your head office tomorrow to come and see your head of customer service and maybe I get lucky and your CEO is around.
The level of service is astoundingly ******* from the past 7 days from customer care compared to when I walked into Cresta store last week with phenomenal service and people and the absolute headaches and frustration I have had to deal with your customer care team. One word sums it up...
PATHETIC!!!
The level of service is astoundingly ******* from the past 7 days from customer care compared to when I walked into Cresta store last week with phenomenal service and people and the absolute headaches and frustration I have had to deal with your customer care team. One word sums it up...
PATHETIC!!!