Cell C - PATHETIC SERVICE AND PATHETIC PROVIDES

Item: Cell C
Rating: 1
Author: Tasmin E

Can I rate a - digit? Pathetic service and pathetic provider. I have a premium contract with the costing me On average R1400 per month with 10gig data per month.... Guess what we are on the 5 of this month (my phone was broken from friday to monday so no usage of phone) and 8 GIG DATA GONE!!!!! Spoke to 4 consultants, NO ONE can help me and say I must wait till 29 Nov for them to investigate????!!!????? Almost all my apps are off not using mobile data and they just say I CAN PURCHASE MORE DATA FOR THIS MONTH!!!!!!! AFTER PAYING SUCH AN AMOUNT FOR MY CONTRACT???? Do not use Cell C!!!!! PATHETIC .... HOW DOES 8 GIG of data just DISAPPEAR?????

Helpful (0)

Replies (3)

Cell C's replyOfficial

05 Nov 2019, 15:59

Good Day Tasmin Emslie

Thank you for contacting Cell C.

Our team will contact you to assist with the query that you have raised.

^MP

Cell C's reply05 Nov 2019, 15:59

Official

Good Day Tasmin Emslie

Thank you for contacting Cell C.

Our team will contact you to assist with the query that you have raised.

^MP

Cell C's replyOfficial

07 Nov 2019, 08:35

Hi Tasmin

Please check your emails and reply. Your phone is also always on voicemail.

^MM

Cell C's reply07 Nov 2019, 08:35

Official

Hi Tasmin

Please check your emails and reply. Your phone is also always on voicemail.

^MM

Tasmin E's updateReviewer Update

13 Nov 2019, 16:24

Thank you Thabisile for your service and sorting out this problem. I really do appreciate it

Tasmin E's update13 Nov 2019, 16:24

Reviewer Update

Thank you Thabisile for your service and sorting out this problem. I really do appreciate it