SV
Sajjaad V

1 reviews | Active since Jan 2014

01 Oct 2020, 02:08

Cell C pathetic service

Cell C pathetic service

Good day

I write this review as a very disgrunted cell c customer who has been a loyal customer for over 20 years. I have been held up at gunpoint and went into store to do a simswop and for the past 3 weeks haven't had any luck with my query. I am unable to make calls out from my number and I have kept phoning for help well over 20 times and a consultant is yet to get back to me or resolve my query, I still cant make any calls out.I am disgusted with the level of service and I am actually thinking of canceling all my contracts which is personal and business contracts with Cell C,This level of service is absolutely disgusting and I feel as cell c doesn't value me as a loyal customer

Thumbs down Cell C ,this is not the way you treat a customer who has been with you for over 20 years

0
Replies (2)
Cell C
Cell C's reply01 Oct 2020, 09:02
Official
Good day Sajjaad 

Thank you for getting in touch with us. 

We have received your query and have assigned it to our support team for assistance. 

Our team will contact you. 

^YM




SV
Sajjaad V's update01 Oct 2020, 17:23
Reviewer Update
Received a call from Cell C and the line from there side was very bad,I guess that's nothing new,however no follow up call and my issues still remain, what does a person have to do, just to get there query resolved and use the service that I am paying for