1 reviews | Active since May 2011
Cell C Pathetic Service
<p>So after I cancelled my data contract with Cell C in February 2017. Confirmed by them that they have the recording that I cancelled. They decided to keep the data line active against my instruction. They also deducted monthly premiums on this acount from my bank acount up untill beginning June 2017. When I qeuried the deductions on my bank account they told me that there was ussage on my acount and they can therefor not refund the deducted amounts. This sounds a lot like theft to me. If I reqeust an account to be closed and debit orders to be stopped and they go against my instruction how am I responsable for further costs. I am sorry cell C, if you can not do handle your administration do not keep me responsable. I expect a refund on the ******* deductions within the next two weeks or I will report a ***** case and handle it furthe through the small claims court.</p> <p>Regards.</p>
We acknowledge the above report and do apologize for the inconvenience.
Do not despair, as you have come through to the correct channel for assistance and resolution.
You will be contacted shortly.
Regards
Cell C | PN
We acknowledge the above report and do apologize for the inconvenience.
Do not despair, as you have come through to the correct channel for assistance and resolution.
You will be contacted shortly.
Regards
Cell C | PN
Skhumbuzo has been in contact with you to assist with this matter. He advised that he will listen to the call recording and revert with feedback.
Regards
Cell C | PN
Skhumbuzo has been in contact with you to assist with this matter. He advised that he will listen to the call recording and revert with feedback.
Regards
Cell C | PN
Have not recieved the payment as agreed upon with Cell C within 5 working days.......the saga continues....
Have not recieved the payment as agreed upon with Cell C within 5 working days.......the saga continues....
Hi Danie
We'll follow up on this matter and assist. Do expect communication.
Regards
Cell C | PN
Hi Danie
We'll follow up on this matter and assist. Do expect communication.
Regards
Cell C | PN
Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
As per feedback, Lungi advised that she will arrange for the refund to be processed and that will take 3-7 working days to reflect in your bank account.
Regards
Cell C | PN
As per feedback, Lungi advised that she will arrange for the refund to be processed and that will take 3-7 working days to reflect in your bank account.
Regards
Cell C | PN
