TE
Tasmin E
1 reviews | Active since Nov 2018
10 Jun 2022, 09:41
Cell C - PATHETIC SERVICE
STILL NO FEEDBACK CELL C!!!!! I WANT TO CANCEL MY ACCOUNTS. Look at my review 30 May 2022 12:59!!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
10 Jun 2022, 13:14Hi Tasmin Emslie
Thank you for reaching out.
We have viewed your review.
Kindly advise as to why you want to cancel your contract.
^NH
Thank you for reaching out.
We have viewed your review.
Kindly advise as to why you want to cancel your contract.
^NH
Cell C's reply10 Jun 2022, 13:14
Official
Hi Tasmin Emslie
Thank you for reaching out.
We have viewed your review.
Kindly advise as to why you want to cancel your contract.
^NH
Thank you for reaching out.
We have viewed your review.
Kindly advise as to why you want to cancel your contract.
^NH
TE
Tasmin E's updateReviewer Update
12 Jun 2022, 18:22This is why........Cell C
Have a look at my post below and all answer that you guys give me is I must wait 3 months for debit orders to go off and then I can upgrade.... you guys can't do anything about the situation!!!! Although this is YOUR fault!!!!! My arrangement with Cell C over a year ago was that I eft monthly and I have never missed a payment !!!!!
Now I will cancel due to your pathetic feedback that I must now wait another 3 months!!
Previous post:
You have just HIGHLY P*ssed off a longer than 10 year loyal client.
I have been in and out Cell C stores for the past 4 months wanting to upgrade.....
They always checked my account and NO ONE EVER told me that my account has been BLOCKED and I cannot upgrade as my bank details are wrong...
I HAVE MADE AN ARRANGEMENT OVER AN YEAR AGO THAT I EFT EVERY MONTH AND NEVER HAVE I EVER MISSED A PAYMENT!!!!!!
NOW MY CREDIT STATUS HAS BEEN AFFECTED AND I CANNOT UPGRADE NOW..... WHAT BULL IS THIS!!!!
If this is not sorted out TODAY and I can upgrade, I will CANCEL all my cell c accounts!!!!
Have a look at my post below and all answer that you guys give me is I must wait 3 months for debit orders to go off and then I can upgrade.... you guys can't do anything about the situation!!!! Although this is YOUR fault!!!!! My arrangement with Cell C over a year ago was that I eft monthly and I have never missed a payment !!!!!
Now I will cancel due to your pathetic feedback that I must now wait another 3 months!!
Previous post:
You have just HIGHLY P*ssed off a longer than 10 year loyal client.
I have been in and out Cell C stores for the past 4 months wanting to upgrade.....
They always checked my account and NO ONE EVER told me that my account has been BLOCKED and I cannot upgrade as my bank details are wrong...
I HAVE MADE AN ARRANGEMENT OVER AN YEAR AGO THAT I EFT EVERY MONTH AND NEVER HAVE I EVER MISSED A PAYMENT!!!!!!
NOW MY CREDIT STATUS HAS BEEN AFFECTED AND I CANNOT UPGRADE NOW..... WHAT BULL IS THIS!!!!
If this is not sorted out TODAY and I can upgrade, I will CANCEL all my cell c accounts!!!!
TE
Tasmin E's update12 Jun 2022, 18:22
Reviewer Update
This is why........Cell C
Have a look at my post below and all answer that you guys give me is I must wait 3 months for debit orders to go off and then I can upgrade.... you guys can't do anything about the situation!!!! Although this is YOUR fault!!!!! My arrangement with Cell C over a year ago was that I eft monthly and I have never missed a payment !!!!!
Now I will cancel due to your pathetic feedback that I must now wait another 3 months!!
Previous post:
You have just HIGHLY P*ssed off a longer than 10 year loyal client.
I have been in and out Cell C stores for the past 4 months wanting to upgrade.....
They always checked my account and NO ONE EVER told me that my account has been BLOCKED and I cannot upgrade as my bank details are wrong...
I HAVE MADE AN ARRANGEMENT OVER AN YEAR AGO THAT I EFT EVERY MONTH AND NEVER HAVE I EVER MISSED A PAYMENT!!!!!!
NOW MY CREDIT STATUS HAS BEEN AFFECTED AND I CANNOT UPGRADE NOW..... WHAT BULL IS THIS!!!!
If this is not sorted out TODAY and I can upgrade, I will CANCEL all my cell c accounts!!!!
Have a look at my post below and all answer that you guys give me is I must wait 3 months for debit orders to go off and then I can upgrade.... you guys can't do anything about the situation!!!! Although this is YOUR fault!!!!! My arrangement with Cell C over a year ago was that I eft monthly and I have never missed a payment !!!!!
Now I will cancel due to your pathetic feedback that I must now wait another 3 months!!
Previous post:
You have just HIGHLY P*ssed off a longer than 10 year loyal client.
I have been in and out Cell C stores for the past 4 months wanting to upgrade.....
They always checked my account and NO ONE EVER told me that my account has been BLOCKED and I cannot upgrade as my bank details are wrong...
I HAVE MADE AN ARRANGEMENT OVER AN YEAR AGO THAT I EFT EVERY MONTH AND NEVER HAVE I EVER MISSED A PAYMENT!!!!!!
NOW MY CREDIT STATUS HAS BEEN AFFECTED AND I CANNOT UPGRADE NOW..... WHAT BULL IS THIS!!!!
If this is not sorted out TODAY and I can upgrade, I will CANCEL all my cell c accounts!!!!
TE
Tasmin E's updateReviewer Update
14 Jun 2022, 11:36Exactly..... so I want to cancel my account. Cell C cannot do anything and I must wait another 3 months for debits orders to go off...... AFTER they made an arrangement with me to eft Monthly!!!!!!
And you should listen .... Cell C Somerset West ordered my phone and said I can upgrade..... Cell C Paarl said there is a block on my account!!!!!
I want to cancel as Cell C has put me under false impressions to upgade at yout stores for over 4 months and no one advised about the block on my account. So Cell C did not do their work and I will now CANCEL because everyone at cell c "cannot do anything" about the block on my account. I will move to another provider who offers me better service.
I await your mail on my cancellation details.
And you should listen .... Cell C Somerset West ordered my phone and said I can upgrade..... Cell C Paarl said there is a block on my account!!!!!
I want to cancel as Cell C has put me under false impressions to upgade at yout stores for over 4 months and no one advised about the block on my account. So Cell C did not do their work and I will now CANCEL because everyone at cell c "cannot do anything" about the block on my account. I will move to another provider who offers me better service.
I await your mail on my cancellation details.
TE
Tasmin E's update14 Jun 2022, 11:36
Reviewer Update
Exactly..... so I want to cancel my account. Cell C cannot do anything and I must wait another 3 months for debits orders to go off...... AFTER they made an arrangement with me to eft Monthly!!!!!!
And you should listen .... Cell C Somerset West ordered my phone and said I can upgrade..... Cell C Paarl said there is a block on my account!!!!!
I want to cancel as Cell C has put me under false impressions to upgade at yout stores for over 4 months and no one advised about the block on my account. So Cell C did not do their work and I will now CANCEL because everyone at cell c "cannot do anything" about the block on my account. I will move to another provider who offers me better service.
I await your mail on my cancellation details.
And you should listen .... Cell C Somerset West ordered my phone and said I can upgrade..... Cell C Paarl said there is a block on my account!!!!!
I want to cancel as Cell C has put me under false impressions to upgade at yout stores for over 4 months and no one advised about the block on my account. So Cell C did not do their work and I will now CANCEL because everyone at cell c "cannot do anything" about the block on my account. I will move to another provider who offers me better service.
I await your mail on my cancellation details.
TE
Tasmin E's updateReviewer Update
15 Jun 2022, 08:48Perfect I will pay the cancellation fee. Please email me my cancellation fee ***. I want to cancel my contract immediatly. Not 30 days prior. I will be moving to another service provider and not waiting until November. I am finished with Cell C.
If I have to wait to November, I can upgrade by then! and I will not wait that long anymore because of the pathetic service Cell C has given me. Cell C advising me a year ago to make eft's monthly and making an arrangement with me and then blocking my account, and NOW nothing can be done from your side!!
Please mail me my cancellation amount because if I mail I will have to explain this whole chaotic situation again. My family and friends will also be cancelling soon due to this pathetic situation.
I await you email. Thank you
If I have to wait to November, I can upgrade by then! and I will not wait that long anymore because of the pathetic service Cell C has given me. Cell C advising me a year ago to make eft's monthly and making an arrangement with me and then blocking my account, and NOW nothing can be done from your side!!
Please mail me my cancellation amount because if I mail I will have to explain this whole chaotic situation again. My family and friends will also be cancelling soon due to this pathetic situation.
I await you email. Thank you
TE
Tasmin E's update15 Jun 2022, 08:48
Reviewer Update
Perfect I will pay the cancellation fee. Please email me my cancellation fee ***. I want to cancel my contract immediatly. Not 30 days prior. I will be moving to another service provider and not waiting until November. I am finished with Cell C.
If I have to wait to November, I can upgrade by then! and I will not wait that long anymore because of the pathetic service Cell C has given me. Cell C advising me a year ago to make eft's monthly and making an arrangement with me and then blocking my account, and NOW nothing can be done from your side!!
Please mail me my cancellation amount because if I mail I will have to explain this whole chaotic situation again. My family and friends will also be cancelling soon due to this pathetic situation.
I await you email. Thank you
If I have to wait to November, I can upgrade by then! and I will not wait that long anymore because of the pathetic service Cell C has given me. Cell C advising me a year ago to make eft's monthly and making an arrangement with me and then blocking my account, and NOW nothing can be done from your side!!
Please mail me my cancellation amount because if I mail I will have to explain this whole chaotic situation again. My family and friends will also be cancelling soon due to this pathetic situation.
I await you email. Thank you