Cell C Pathetic Service

Cell C I give up , i would like to cancel all 3 my contracts . As per previous you failed to debit my account for the past 4 months. I than made two payments , which it took you over a week to allocate the money to my account . The 2nd payment I made after you failed again to debit my account has not been allocated to my account. I have followed the whole process , emailing the proof of payment but still . I called Cell C 4 times today and could not been transferred to the relevant department . Everytime my details are taken and security questions asked but no assistance.

I have emailed Fikile Zulu , no response as well.

I really don't get the joy out of Cell C , what is my rights a s a consumer?