PN
Penny N

1 reviews | Active since Jan 2017

16 Jan 2017, 12:31

Cell C - PATHETIC SERVICE

<p>Cell C billed me incorrectly in December they said they will refund me it takes 24 to 48 hours and till today i'm still waiting for my money ,i called the call centre several times and they just dont care whether you speak to the supervisor or the manager makes no difference customer service is not known in their world</p>

0
Replies (2)
Cell C
Cell C's reply16 Jan 2017, 12:36
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply18 Jan 2017, 12:08
Official

Danielle has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN