CELL C PATHETIC SERVICE

I have a Data contract with Cell C which expires on the 05.07.2020. When i called to confirm that i will not be extending the contract can they please cancel rather by the end of this month, the agent that i spoke to rudely told me that its not my choice CellC will load the benefit whether i like or not and i will have to pay for it end of July!! In disbelief i made another call same day the guy that took that call said to me what im requesting can be done however he will escalate my request and that i will be contacted and put through the cancellation but because of CellC's reputation i really did not expect anything out of that escalation until today NOTHING. Today i called again spoke to some lady who told me the worst that as much as the contract ends on 05.07.2020 CellC will still debit my account until the end of August but how??? But where did South Africa get this Bull**** of a Company honestly??? So by now i have already established that CellC employs rude agents who are clueless about what they are doing, so i decided to make another call spoke to a guy who assured me that end of July will be my LAST DEBIT ORDER. (***). The reason i am following this up is because of this company's filthy reputation of debiting people's accounts even after the contract have ended or expired!! im writing this so that if it happens to me, you know its not a mistake it was intentional. We are not here to rescue Cellc financially unfortunately!!! After 24months contract please part ways when the customer wants to. Its not personal