1 reviews | Active since Sept 2016
Cell C Pathetic Service
<p>I upgraded my contract in July last year, recieved a new SIM card as the new phone i received took a different sized SIM Card. SInce then every 3 months my SIM CARD automatically stops work (no network - only emergency calls can be made). To me it looks like Cell C is trying to make more money out of us as I am a contract customer and everytime this happens I have to purchase a new SIM card and do a SIM swap which I am billed R50 for. This is ridiculous as this a fault of theirs not me as a customer!!!! I am unsatisfied with the service I have recieved especially the product (SIM Card), I am actually thinking of moving over to another network where I will not have this issue!!!!!!!!</p>
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Patrick confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Patrick confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
