CELL C PATHETIC SERVICE

I cannot believe the absolute PATHETIC service experienced by Cell C. I signed up for Fibre with Cell C some weeks ago, the route was delivered yesterday and Fibre installed and fully active today. It took some 20 to 30 minute over the phone for them to realise that there is no PPP Connection Username and Password. I was then advised that it could take up to 4 working days for me to recieve this information and that the admin department is closed today. So my frustration stemsbfrom the fact that this could have been done weeks ago. I am not able to use my service which I have ALREADY paid for because it takes up to 4 working days to create a username and pin for a customer that has signed up a long time ago.

If I had known that I would struggle like this with Cell C I would have signed up with another ISP. Friends and Family members signed up with Webafrica etc. and were connected same day.

ABSOLUTELY RIDICULOUS!