FE
Ferial E

1 reviews | Active since Aug 2013

02 Apr 2015, 10:11

Cell C Pathetic Service

Since January 2015, I've been trying to cancel my contract, phoning and sending emails. Everytime a consultant says they will phone me back and nothing happens thereafter!!<br> <br> To top it off, I was charged more for my insurance this month without even a warning. Basically I'm paying for a cell phone contract I do not want!! <br> <br> Cell C is clearly exploiting me as a customer and I am not happy at all!

0
Replies (1)
Cell C
Cell C's reply02 Apr 2015, 10:23
Official
Hello Ferialfifiessa,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN