NJ
Nelma J

1 reviews | Active since Sept 2015

30 Sept 2018, 07:49

Cell C pathetic customer service

The service is getting worse. My WiFi will be down for 2 weeks tomorrow! The amount if phone calls and emails I have made, is scary. They just don't respond. DO NOT TAKE OUT A CONTRACT WITH CELL C. Their service is great untill, you sign the contract and them they disappair. Then you become invisible to them, because they get their money monthly and don't give a damn about you as customer!

0
Replies (1)
Cell C
Cell C's reply01 Oct 2018, 08:16
Official

Good morning Nelma

We are in receipt of your complaint and apologize for the poor service. One of our team members will liaise with C Fiber and assist.

Do expect communication.

Regards

Cell C | PN