Cell -C. Pathetic as usual.

I upgraded on 08 February 2023. It is now more than TWO months later and I still do not have a new phone. When I email customer service they tell me to call 084 145 which is supposedly a direct line to the deliveries department. They cannot or rather refuse to help me in writing.

When I call 084 145 it is not a direct line to anything - it takes me through to the stock standard Cell-C customer service menu. When I speak to a customer service agent they cannot help me and have to transfer me to the deliveries department WHERE NOBODY ANSWERS THE CALL. I am then told if I am unable to wait I must email customer services. Round and round I go. It is ridiculous. I challenge anybody at cell-c to phone 084 145 and see if it is a direct line to the deliveries department!

This is so typical Cell-C. Completely and utterly ***********! God help them if any funds are debited from my account for a phone that I do not have.