RR
Rinnie R

1 reviews | Active since Jun 2024

10 Sept 2024, 12:20

CELL C PATHETIC AND CANNOT DO THEIR WORK

Why can they NOT CORRECT their invoices, since 14 May 2024 it is wrong. I signed a contract for R149-00 including VAT. Worse company and staff on the planet

0
Replies (8)
Cell C
Cell C's reply10 Sept 2024, 12:46
Official
Dear Rinnie Rinnie, 

Thank you for reaching out. 

We sincerely apologize for the unpleasant experience you have encountered. Please be informed that we have escalated the issue to our Support Team for further assistance.

Cell C | GM


Best regards,

RR
Rinnie R's update12 Sept 2024, 08:04
Reviewer Update
I am SICK AND TIRED about this contract for R149-00 agreed upon on 14 May 2024. I had to change my bank account after many years to prevent the useless and *********** people working there, to fix this. As from now, I WILL NOT PAY. Waiting now TWO days for 084135 call, even made a screenshot!
REALLY STOP PLAYING GAMES WITH ME.
Cell C
Cell C's reply12 Sept 2024, 08:20
Official
Dear Rinnie Rinnie

Our team attempted to get in touch with you, however, you could not be reached. 
Please provide an alternative number or a more convenient time that we can reach you. 

Regards,
 Cell C | TM 

Best regards,

RR
Rinnie R's update19 Sept 2024, 09:31
Reviewer Update
CONFIRM CANCELLATION OF CONTRACT AND PAYMENT IMMEDIATELY BY NOT TRYING TO CALL ME AND COULD NOT REACH ME!!!!!!!!!!!!!!!!!!!!!!!!
Cell C
Cell C's reply19 Sept 2024, 11:39
Official
Dear Rinnie,

Thank you for reaching out to us. Customer satisfaction is of utmost importance to us, and we sincerely apologize for not meeting your expectations. We are eager to resolve the issue promptly. 

For security reasons, we kindly request that you provide us with an alternative contact number. This will enable us to reach out to you at a time that is most convenient for you. 

Best regards,  
Cell C | MM

Best regards,

RR
Rinnie R's update19 Sept 2024, 12:16
Reviewer Update
Offentse Khumalo :
Thank you for contacting us regarding your cancellation request.Kindly note that the 084135 number is not within our reach. Please allow access to phone number *** so we can help with cancelling.Regards,Ofentse KhumaloCell C Social Media DepartmentPlease allow access to phone number *** so we can help with cancelling.

The number DOES NOT EVEN EXIST! Dialed twice at 12:08 and 12:11.
If my CANCELLATION IS NOT DONE IN WRITING AND RECEIVED BY TODAY, I WILL TAKE IT UP WITH MY ATTORNEY!!!
Cell C has my number and I will not take any nonsense from Cell C anyl onger? Understood?
RR
Rinnie R's update19 Sept 2024, 12:17
Reviewer Update
087 292 5343
Cell C
Cell C's reply19 Sept 2024, 13:10
Official
Thank you, our support team will contact you and assist within 24- 48 working hours.

Regards,
Cell C | PN

Best regards,