EL
Elmien L

1 reviews | Active since Aug 2011

28 May 2018, 10:18

Cell C pathetic

I am trying to cancel my contract but this company is trying their best not to help me. I have phone 6 times now, asking to be transferred to cancellations department, but every time when they transfer me, the call is dropped. Do they think I will not cancel and stay with this pathetic company if they can not even transfer a call ?

0
Replies (1)
Cell C
Cell C's reply28 May 2018, 10:41
Official

Good morning Elmien

Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.

We will get someone to assist.

Regards

Cell C | PN

Best regards,