CELL C - PASSING THE BUCK - DOES NOT CARE FOR CLIENTS

<p>So , Hello Peter Complaint #3.</p> <p> </p> <p>I have been told by Cell C that my issue has been resolved , but on the contrary I believe that Cell C have not looked at the bigger picture. They have allowed a 3rd Party to access my personal information ,and bill me using my personal information.</p> <p> </p> <p>Cell C have also not given me any reason as to why this has happend and how this can be stopped from happening again. The biggest joke is C Surance are phoning me saying it was activated in a store , Cell C say in the begining yes they can see it was activated in a store but have subsequently changed there minds when asked what store and how my information was used to activate this inusurance. What is the point of all those secuirty questions when it can be overriden? Also what secuirty checks are Cell C doing to make sure the right person is billed for the right thing or is this just something that happens without any contract agreement from the ACCOUNT HOLDER...</p> <p> </p> <p>I have had the displeaure of dealing with a lady by the name of Palesa Nhlapo who told me in her words. this has been resolved but still doesnt know why this was billed to add to that she didnt have any more information for me. Her nonchallant attitude to this issue is shocking.</p> <p> </p> <p>I DO NOT TRUST CELL C anymore and I want out of this contract. You will not charge me for your mistakes and you will port my number to a prepaid number free of charge so I can move to a provider that will actually be helpful.</p> <p> </p> <p>This is Cell C's issue , you billed me, stop passing the buck to YOUR third party. Own the mistake for a change.....</p> <p> </p>