Cell C overcharge!!!
<p>Cell C billed me with an account on data for R5587 while stop is put to data on R500, don't know any of the sites showing, all is ok customer needs to pay account after 64 page no explanation on feedback. Customer care can't explain, debit order keeps on going off for this amount.....dit I miss something....I did not give authorization for this amount, all Cell C can say is out of bundle charges for updates!!!!! Please....</p>
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Replies (2)
Cell C's replyOfficial
01 Apr 2017, 07:09Hi Alice
We will get one if our data specialists to validate your usage. The report will show the sites you visited, the time you went on the site and the amount of data that was used during those sessions.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply01 Apr 2017, 07:09
Official
Hi Alice
We will get one if our data specialists to validate your usage. The report will show the sites you visited, the time you went on the site and the amount of data that was used during those sessions.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
04 Apr 2017, 09:16Palesa has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply04 Apr 2017, 09:16
Official
Palesa has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,