NM
Nonkukukeko M
1 reviews | Active since Mar 2026
16 Mar 2026, 07:08
Cell C overchaging and misleading on data contract ****
Hi, I would like to report Cell C Misleading practices. I was promised a 200GB data contract for R299/month, but they are now demanding or rather charged me R378 without explaining extra charges. This feels like a bait- and-switch. Cell C didn't disclose these fees upfront. I am requesting hellopeter's help to address this ***** and protect others.
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Cell C's replyOfficial
16 Mar 2026, 07:18Dear Customer,
Thank you for reaching out to us.
We sincerely apologise for the frustration and concern caused by the billing discrepancy you experienced. At Cell C, transparency and providing accurate information to our customers are very important to us, and we regret if your experience has fallen short of this standard.
Please be assured that we take your feedback seriously. Your query has been escalated to our Billing Support Team for further review and investigation to determine the cause of the charges reflected on your account.
We appreciate you bringing this to our attention and thank you for your patience while the matter is being reviewed.
Regards,
Cell C | MMa
Thank you for reaching out to us.
We sincerely apologise for the frustration and concern caused by the billing discrepancy you experienced. At Cell C, transparency and providing accurate information to our customers are very important to us, and we regret if your experience has fallen short of this standard.
Please be assured that we take your feedback seriously. Your query has been escalated to our Billing Support Team for further review and investigation to determine the cause of the charges reflected on your account.
We appreciate you bringing this to our attention and thank you for your patience while the matter is being reviewed.
Regards,
Cell C | MMa
Cell C's reply16 Mar 2026, 07:18
Official
Dear Customer,
Thank you for reaching out to us.
We sincerely apologise for the frustration and concern caused by the billing discrepancy you experienced. At Cell C, transparency and providing accurate information to our customers are very important to us, and we regret if your experience has fallen short of this standard.
Please be assured that we take your feedback seriously. Your query has been escalated to our Billing Support Team for further review and investigation to determine the cause of the charges reflected on your account.
We appreciate you bringing this to our attention and thank you for your patience while the matter is being reviewed.
Regards,
Cell C | MMa
Thank you for reaching out to us.
We sincerely apologise for the frustration and concern caused by the billing discrepancy you experienced. At Cell C, transparency and providing accurate information to our customers are very important to us, and we regret if your experience has fallen short of this standard.
Please be assured that we take your feedback seriously. Your query has been escalated to our Billing Support Team for further review and investigation to determine the cause of the charges reflected on your account.
We appreciate you bringing this to our attention and thank you for your patience while the matter is being reviewed.
Regards,
Cell C | MMa