1 reviews | Active since Jun 2014
cell c over promise under delivery worse service
Cell c does it again worse f#$* service ever I'm extremely happy my contact comes to end in March , ill never recommend anyone to use cell c . As the adverti*****t goes free Whapsapp all you need is min balance, I had a R3 balance I sent a few msgs and balance was then 0.00 called custcare spoke to agent who gave me a ******** storey you need to have 0.01 on your acc , I then ask how do I get 0.01 was told you need to have R1 then send 2 or 3 msgs then you'll have 0.01 and your whatsapp would be free not even there agents are up to date on whats happening or have any product knowledge I then end the call it was like speaking to a complete idiot . My 2nd issue I bought airtime for data topped up R50 which I received FREE 50meg I then check for data i was R5 short .I then went on my fnb to purchase a further R10 i was literally less then 1min then check my balance I had R58 which clearly means the 50megs was not use in the interim of using my fnb online .I will forward my complaint as a unhappy customer to icassa if I don't get any resolution , no wonder cellc customers will go to the extreme \banners"to make there voice heard. Bad worse f@$* network in South Africa"""
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
