1 reviews | Active since Jul 2017

28 Jul 2017, 08:30

Cell C online service

<p>Good day, i m really dissapointed in the cell c online service, i bought a cell phone online and when i phone cell c there was no one able to assist me and tell me when i can expect the phone to be delivered. I am loged in online but the status for the phone is still Awaiting shipping!! I think this is very poor service, when i phoned the call centre they said it will take up to 24hours for the phone to be deliverd!! They took the money and doesnt deliver a promising service</p>

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Replies (2)
Cell C
Cell C's reply28 Jul 2017, 09:07
Official

Good morning Isabel

We apologize for the unsatisfactory service and inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our consultants will contact you during the course of the day and assist.

Regards
Cell C | PN

Cell C
Cell C's reply28 Jul 2017, 09:07
Official

Good morning Isabel

We apologize for the unsatisfactory service and inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our consultants will contact you during the course of the day and assist.

Regards
Cell C | PN