Cell C on

Total ******* - Cell C can give any ******** a run for there money. After 1 of my 3 contracts expired with Cell C in December, I was notified by Cell C that, because it is now out of contract, my price for the package would increase from R320 odd to R990, unless of course I choose to renew the contract. However this contract was for a data package, and since I had fiber installed I no longer required the packaged I chose to cancel instead . And theres the RUB. After numerous attempts to speak to Cell C , each time failing the security questions they require to access my account, 5 months and R5000.00 rand later, I eventually find out why I am failing the security questions. Cell C has an address that I have not Resided in for 30 odd years, and because I have 3 different accounts, not all have the same debit order dates. At this stage I would like some one to remind me when the RICA act came into play, according to my memory we were forced to update our details at that time, This is a 30 month old contract, not a 30 year old contract, When taking it out I had to supply Proof of residence not older than 3 months old, this by the way as per the Cell C customer support officer, is only so the courier dropping the goods off can confirm your i.d. In Short I was unable to cancel this contract for 5 months, did not need or use the service for 4 months prior to that, and am currently out of pocket R5000.00. All because I was unable to answer security questions because of false information they have on there system, strange thing though, on the 15/05 I managed to and was assured they had changed my 30 year old address to my current one, yet on the 16/05 when they contacted me it had somehow reverted back again. So once contacted - you can not cancel = nice profits they have informed me that, as soon as they have stole another R999 at the end of this month, they will be so polite as to cancel.