Cell C OFFICIALLY THE WORST SERVICE ever.

I have been having an issue from the end of July. Still no assistance. account is up to date but Cell C debited me by a system error. They refuse to fix it. They keep locking my account even though it is up to date. I think the agents of Cell C need a little bit more training as not a single one of them could assist, they just wasted an hour of my time placing me on hold and coming back with the same answers. I also asked for a manager and there was no one available. I am sure if your staff are clueless about something then there should be either a supervisor or manager available for further assistance. Please can Cell C forward this email to a manager. This is by far the WORST service ever. Completely clueless agents that even sound asleep on the phone.

Wish I never took a contract with tis company.