MD
Matthew D

1 reviews | Active since Jun 2016

22 Mar 2017, 20:43

Cell C Offers Worst Service To Date

<p>I have tried to cancel my contract with Cell C on numerous occasions. It has been well over the two year period yet I am still being billed. I have not touched my Cell C simcard for majority of the contract as Cell C has zero signal where i reside. Yet a customer can email aa many times yet nothing gets done. </p> <p> </p> <p>Aside for paying for a contract that should be cancelled, my monthly bill is different each month. Funny, because I havent used that simcard ONCE. SO HOW AM I PAYING A DIFFERENT AMOUNT EACH MONTH???? </p> <p> </p> <p>Cell C, you need to work on your service before trting to tell South Africa that you are becoming a better network. </p> <p> </p> <p>This needs to be sorted. I want my money back. Not only for this month, but for February too. My contract ended at the end of January. </p> <p> </p> <p>Very dissatisfied. Unhappy. And simply outraged.</p>

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Replies (2)
Cell C
Cell C's reply23 Mar 2017, 07:35
Official

Hi Matthew

Cancelling your contract should not be such a hassle and frustration. Sincere apologies for the inconvenience caused.

We will ensure that this matter is sorted amicably. Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply23 Mar 2017, 12:11
Official

Please respond to Nelly's email as she could not get hold of you on your contact number.

Regards

Cell C | PN