Cell C offer NO customer services

Following the death of my husband I notified Cell C and supp**** relevent documentation. I also requested that I continue to pay for the contract until it ended in January and at which point I would like to take over the number in my own name but on a pre paid/pay as you go basis. Not only did I pay the contract ((at Pick and Pay, as advised by the customer services) but Cell C also managed to debit my late husband's bank account. I have e- mailed numerous requests to the deceased department, contacted customer services and contract services on more occassions than I would like to mention. This has been going on for more than 2 months now and NOBOBY at Cell C can assissit or bothers to return e-mails . Cell C, your customer service leaves very much to be desired and although I was hoping to retain my present number I am fast realising that there is NO customer service at Cell C and that another service provider is preferable.