1 reviews | Active since Apr 2017

10 Apr 2017, 21:17

Cell c-nsurance

<p>I am really fed up with this bull****.In february i went to cell c Rosebank to claim for my ****** phone.The consultant there said i have to claim after 4months,how pathetic is that.I want my claim to be approved now.You cannot tell me that i have to claim 4months.What is the use of paying for insurance they will only repudiate my claim.You people are ******.I will never take this to the ombud if you dont take me serious . When i asked the consultant at Rosebank she told me that i can claim at anytime and did not disclose any information regarding waiting period because she just wanted to make a sale,so you better start giving me answers now!! I dont want any promises I WANT ACTION</p>

0
Replies (5)
Cell C
Cell C's reply11 Apr 2017, 07:38
Official

Hi Prince

We have referred this matter to C-Surance for assistance. Communication will follow.

Regards

Cell C | PN

Cell C
Cell C's reply11 Apr 2017, 09:37
Official

Please be advised that Theodorah could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN

's update11 Apr 2017, 12:26
Reviewer Update

Can you make sure that Theodorah calls me now

's update11 Apr 2017, 13:17
Reviewer Update

Theodorah did call and said that she would email a complaint form yet i receive an email from TFG.I would like to know of when i will receice an email confirming that it comes from cell c

Cell C
Cell C's reply11 Apr 2017, 14:21
Official

Theodorah has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN