AP
Armand P

1 reviews | Active since Oct 2017

11 Jan 2019, 14:37

CELL C NOTHING BUT *********

I HAVE JUST ABOUT HAD IT WITH CELL C AS A PROVIDER, LAST MONTH MY LTE WAS CANCELLED BUT CELL C TOOK IT UPON THEMSELVES TO LINK2 SEPARATE PAYMENT FOR 2 DIFFERENT CELL C ACCOUNT INTO ONE PAYMENT AND IN THE PROCESS MY CELLULAR CONTRACT WAS DISCONTINUED. AS A RESULT OF THIS ACTION I HAVENT HAD USE OF MY PHONE AND NOW RECEIVED AN EMAIL THAT I WAS GIVEN AS A NON PAYER. I WILL NOW BE OPENING A CASE OF ***** AGAINST CELL C AS I HAVENT RECEIVED ANY NOTICE OF THIS EVEN AFTER I LODGED A COMPLAINT WITH CUSTOMER ABOUT THE LINKED PAYMENTS. AS OF NOW I PROBABLY HAVE BEEN WAITING FOR OVER A MONTH NOW FOR CELL C TO COME BACK TO ME ON THIS ISSUE. THE NUMBER IN QUESTION HAS BEEN BLOCKED SO I CANT EVEN CONTACT CUSTOMER CARE TO SORT IT OUT.

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Replies (1)
Cell C
Cell C's reply11 Jan 2019, 15:19
Official
Hi Armand 

We have noted your query and have escalated it accordingly.

Do expect a call from our Team.

Cell C|MM