MP
Marlize P

1 reviews | Active since Jan 2016

16 Jan 2023, 12:52

Cell c not trust worthy

Good day

My cellphone number that i have been using for years has been renewed on a contract by my soon to be ex husband. I dit not agree to this as he uses this method to have control over my cellphone number. He previously had my number blocked by reporting my cellphone as ******.

I have contacted your *****ul line only to hear that there's nothing i can do as the contract is on my soon to be ex husband's name. So anybody can put your number on there account without your approval which then gives them complete control over your number? This is unbelievable! I suggest Cell c fix this problem as we are going through a divorce and getting his approval won't work as he wasn't even supposed to renew my contract in the first place!

0
Replies (5)
MP
Marlize P's update16 Jan 2023, 13:06
Reviewer Update
So what you're tell me is that i can put any number i want on a contract which will give me full rights of that number with or without any consent?
Cell C
Cell C's reply16 Jan 2023, 14:24
Official
If the number is registered under someone else, the person who registered the number needs to do a transfer of ownership to transfer the number to your profile under your ID. 

Regards,
^TN
MP
Marlize P's update16 Jan 2023, 14:28
Reviewer Update
This has been my number for meny years and should be registered under my name.
MP
Marlize P's update16 Jan 2023, 14:42
Reviewer Update
I have not given consent and this is of no help what so ever
MP
Marlize P's update16 Jan 2023, 15:08
Reviewer Update
So you are not able to assist with *****?