Cell C not treating me right...Noo Noo Nooo!

Cell C Cell C Cell C!!!!!!!! I took liberty to scan through rating sites to see if I am only starting to have a bad nerve towards Cell C..Alas! I am not surprised to see these horrible ratings in HelloPeter and others.

I personally have three issues pending with Cell C, one of which has been dragging since beginning of February.

Two issues aside..I will elaborate later on them and even escalate/refer to whatever 3rd parties or powers may if they don't see a light of the day. I am tired of dealing hours daily with Cell C without getting proper assistance, either purposely or due to incompetence of back-office or whoever ultimately delivers the service.

The one that makes me even more worried is a sim swap taking more than 2 days. I personally drove 50Ks to Cell C Maxwell Drive on Monday 26th to request a swap, because I needed it urgently. It was successfully logged and was told I should load the sim after 2 hrs. I am on the 3rd day as we speak. I have called customer care several times since, everyone is talking their own language, a different story among people working for the same company...long story short, these people dont know what they are doing. Its the 3rd day I cant log onto "anything" including my work portal as I need my number...Hehehe. I think they cannot even think of that. Clueless what one use their number for.

Honestly I think the ship is sinking. The captain has thrown his hat away. This company is cannibalizing on itself. I always regret why I left my original ship and jumped onto Cell C.

Cell C will always cause this pain to you, but month end, they are always the first to debit your account for their **** service. So sad. I have had around 4 contracts with Cell C since 2016. (It was OK back then). 2 are still running. For Now. Money for "no service". Craft at its core.

Poor Front-line staff they try their best even though some are clueless and lack proper training.

What a disappointment.

Loading.......Loading.........Loading. I will come back!