1 reviews | Active since Mar 2017

12 Aug 2017, 04:06

CELL C NOT ROAMING ON VODACOM

<p>Greetings. I have a network issue with Cell C in my area and I tried roaming on Vodacom but it doesn't register the roaming network. I live in Umtata I'm an urban area and also use my number for business purposes. The cell c customer services is also not addressing the issue. This leaves me with no choice but take Cell C to court because my business cannot suffer because Cell C is misleading me with roaming access. If their network is poor they should allow roaming to Vodacom or else allow me to port back to my previous network. I'm on the 3rd day with Cell C and currently don't have a network on my phone.</p>

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Replies (2)
Cell C
Cell C's reply12 Aug 2017, 07:06
Official

Thank you for bringing this matter to our attention.

We apologise for the poor signal you have been experiencing and for the inconvenience caused.

One of our team members will liaise with our network team and advise on a way forward.

Do expect communication.

Regards

Cell C | PN

's update12 Aug 2017, 08:16
Reviewer Update

When is that gonna happen? I don't wanna waste more of my time with Cell C and this is having a bad influence on my business. Why are you misleading the people about roaming through Vodacom? The solution will be for you to allow me to port back to my previous network because clearly you don't have a proper network coverage in Mthatha. I'm not the only one who is experiencing this problem