Cell C not responding

Hi,

In January i received a paid up letter from Cell c at my request to forward onto relevant credit bureaus to verify that i am no longer engaged with a contract with them.

the response i got would be that it would take up from 15 to 20 working days to verify the relevant parties.

I see that my experian credit score is still dropping due to this as it has not been removed after more then 2 months.

Please may someone from Cell C contact Experian and use the below reference number and sort this matter out.

if this has not been sorted within the next 24 hours i will be seeking damages as a result of this.

Regards

Blake