Cell C not refunding my money

My data contract was terminated the 03/09, due to Cell C deciding they dont have enough business in the area so they are just going to cut the signal. After the fact i was informed they are still going to take the full debit order (over R1300) off as they do their invoices on the 01 of the month and cannot change it. I will be refunded but have to wait till after the 07 October

After numerous attempts (phone calls, Hallo Peter posts etc) to find out why i must wait more than 3 weeks for my refund, no-one from Cell C is making any attempt to contact me nor inform me the reasoning behind this. I am still a active Cell C customer with 2 contracts still, but being treated like *******

These are difficult times we are living in and money is scarce, i find it unacceptable that a company like cell c can only refund its customers after more than 3 weeks, where is the morality in this!

Again i am being forced to these measures over simple lack of customer service..